Terms of Service

1. Acceptance of Terms

By accessing or using our platforms or any SecureAZ service, you ("User") agree to be legally bound by these Terms. Where you accept on behalf of an organisation, you represent you have authority to bind that entity.

2. Description of Services

SecureAZ provides cyber security awareness and training services to Australian businesses including: training modules, phishing simulation campaigns, penetration testing (subject to separate written agreement), and compliance documentation.

3. Licence and Restrictions

SecureAZ grants you a limited, non-exclusive, non-transferable licence to access and use the platforms for your internal business purposes. You must not copy, resell, reverse engineer, or use the platform to store unlawful material.

4. User Accounts

You are responsible for maintaining the confidentiality of your login credentials and must notify SecureAZ immediately of any unauthorised access. Administrators are responsible for managing user permissions.

5. Awareness Training

You warrant you have obtained all consents required under applicable Australian employment agreements, the Privacy Act 2024, and workplace policies before deploying training to employees.

6. Phishing Simulations

By engaging phishing simulation services, you represent you are authorised to deploy simulations targeting the individuals you have designated, and have obtained all consents required by Australian law. SecureAZ recommends informing employees in general terms that security testing may occur.

7. Fees and Payment

All fees are in Australian dollars (AUD) exclusive of GST. Invoices are due within 14 days. SecureAZ may charge interest at 1.5% per month on overdue amounts. Access may be suspended after 7 days written notice.

8. Subscriptions and Auto-Renewal

Subscriptions automatically renew at end of each billing period unless cancelled in writing at least 30 days before renewal. No refunds for partial periods.

9. Data and Privacy

SecureAZ processes personal data in accordance with our Privacy Policy and the Australian Privacy Act 2024 (Cth). Where you provide employee data, you warrant you have a lawful basis under the APPs.

10. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party. This obligation survives termination for 2 years.

11. Intellectual Property

All content on the platforms is property of SecureAZ Limited or its licensors. Nothing in these Terms transfers intellectual property rights to you.

12. Disclaimers

The platforms are provided "as is" without warranties. SecureAZ does not warrant the platforms will be uninterrupted or error-free, or that training will meet specific compliance requirements. You are responsible for verifying compliance with your insurer or regulator.

13. Limitation of Liability

To the fullest extent permitted by Australian Consumer Law, SecureAZ's total liability shall not exceed the total fees paid in the three months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

14. Term and Termination

Either party may terminate with 30 days written notice. SecureAZ may terminate immediately for material breach or non-payment. On termination, data is available for export for 30 days.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of NSW courts.

16. Contact