⚖ Legal

Terms of Service

Last updated: 11 April 2026

Welcome to SecureAZ. Please read these Terms of Service carefully before using any website, platform, or service operated by SecureAZ Limited. These Terms are governed by the laws of New South Wales, Australia.

1. Acceptance of Terms

By accessing or using our platforms or any SecureAZ service, you ("User") agree to be legally bound by these Terms. Where you accept on behalf of an organisation, you represent you have authority to bind that entity.

2. Description of Services

SecureAZ provides cyber security awareness and training services to Australian businesses including: training modules, phishing simulation campaigns, penetration testing (subject to separate written agreement), and compliance documentation.

3. Licence and Restrictions

SecureAZ grants you a limited, non-exclusive, non-transferable licence to access and use the platforms for your internal business purposes. You must not copy, resell, reverse engineer, or use the platform to store unlawful material.

4. User Accounts

You are responsible for maintaining the confidentiality of your login credentials and must notify SecureAZ immediately of any unauthorised access. Administrators are responsible for managing user permissions.

5. Awareness Training

You warrant you have obtained all consents required under applicable Australian employment agreements, the Privacy Act 2024, and workplace policies before deploying training to employees.

6. Phishing Simulations

By engaging phishing simulation services, you represent you are authorised to deploy simulations targeting the individuals you have designated, and have obtained all consents required by Australian law. SecureAZ recommends informing employees in general terms that security testing may occur.

7. Fees and Payment

All fees are in Australian dollars (AUD) exclusive of GST. Invoices are due within 14 days. SecureAZ may charge interest at 1.5% per month on overdue amounts. Access may be suspended after 7 days written notice.

8. Subscriptions and Auto-Renewal

Subscriptions automatically renew at end of each billing period unless cancelled in writing at least 30 days before renewal. No refunds for partial periods.

9. Data and Privacy

SecureAZ processes personal data in accordance with our Privacy Policy and the Australian Privacy Act 2024 (Cth). Where you provide employee data, you warrant you have a lawful basis under the APPs.

10. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party. This obligation survives termination for 2 years.

11. Intellectual Property

All content on the platforms is property of SecureAZ Limited or its licensors. Nothing in these Terms transfers intellectual property rights to you.

12. Disclaimers

The platforms are provided "as is" without warranties. SecureAZ does not warrant the platforms will be uninterrupted or error-free, or that training will meet specific compliance requirements. You are responsible for verifying compliance with your insurer or regulator.

13. Limitation of Liability

To the fullest extent permitted by Australian Consumer Law, SecureAZ's total liability shall not exceed the total fees paid in the three months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

14. Term and Termination

Either party may terminate with 30 days written notice. SecureAZ may terminate immediately for material breach or non-payment. On termination, data is available for export for 30 days.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of NSW courts.

16. Contact

SecureAZ Limited
Sydney & Melbourne, Australia
[email protected] · +61 2 5748 4405

17. Managed Service Provider (MSP) Programme

17.1 MSP Authorisation

SecureAZ may, at its discretion, grant certain customers ("Managed Service Providers" or "MSPs") written authorisation to provision and manage SecureAZ services on behalf of their clients ("Client Organisations"). This section applies where such authorisation has been granted and supersedes the restriction in Section 3 regarding resale or sublicensing.

17.2 MSP Responsibilities

By participating in the MSP Programme, the MSP agrees that:

  • It has the authority to enter into these Terms on behalf of each Client Organisation it provisions on the platform
  • It will ensure each Client Organisation is made aware of, and agrees to, these Terms before accessing the platform
  • It is responsible for the conduct of all Client Organisations under its account, including compliance with Sections 5 (Awareness Training) and 6 (Phishing Simulations)
  • It will not provision the platform for any Client Organisation it does not have a legitimate business relationship with

17.3 Data Responsibility

The MSP warrants that it has obtained all necessary rights, consents, and authorisations to upload or process personal information relating to Client Organisation employees and users. The MSP accepts data controller responsibilities for its Client Organisations and acknowledges that SecureAZ processes such data solely on the MSP's instructions in accordance with the Privacy Policy.

17.4 Billing and Payment

The MSP is the contracting party for all fees associated with its account, including seat pools and any charges relating to Client Organisations provisioned under its account. SecureAZ has no billing relationship with Client Organisations directly. Non-payment by the MSP may result in suspension of access for all Client Organisations under that MSP's account.

17.5 Suspension and Termination

If the MSP's account is suspended or terminated for any reason, access to the platform will be suspended for all Client Organisations under that account. SecureAZ accepts no liability to Client Organisations for any loss or disruption arising from the suspension or termination of an MSP's account.

17.6 MSP Indemnity

The MSP agrees to indemnify and hold harmless SecureAZ from any claims, losses, or liabilities arising from the MSP's provisioning of the platform to Client Organisations, including any failure to obtain required consents, any breach of these Terms by a Client Organisation, or any dispute between the MSP and a Client Organisation.