Privacy Policy

1. Introduction

This policy applies to all visitors and customers of secureaz.com.au and the SecureAZ web application at app.secureaz.com. By using our website or platform you agree to the collection and use of information in accordance with this policy and the Australian Privacy Act 2024 (Cth).

2. Information We Collect

Information you provide directly:

• Name, work email address, phone number, company name, and ABN when you contact us or sign up
• Team size and enquiry type submitted via our contact form
• Payment information processed securely via our third-party payment provider (we do not store card details)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

Information about your team members:

• When you enrol staff in training, we collect their name and email address for delivering training and tracking completion

3. How We Use Your Information

• Provide, operate, and improve the SecureAZ platform and services
• Process your account registration and manage your subscription
• Send training invitations and progress notifications to enrolled staff
• Respond to enquiries and provide customer support
• Send product updates and relevant communications (you may opt out at any time)
• Generate compliance reports and cyber insurance documentation
• Comply with our legal obligations under the Australian Privacy Act 2024 (Cth) and Notifiable Data Breaches scheme

4. Sharing Your Data

We do not sell your personal information. We may share data with trusted third parties only where necessary:

• Service providers — hosting, email delivery, CRM, and payment processing providers bound by confidentiality obligations
• Analytics providers — to help us understand how our platform is used (aggregated and anonymised where possible)
• Legal requirements — if required by Australian law, court order, or to protect rights and safety

5. Cookies

Our website uses cookies to keep you logged in, remember your preferences, analyse website traffic, and improve our marketing. You can control cookie settings through your browser. We do not use cookies to track you across unrelated third-party websites.

6. Data Storage & Security

Your data is stored on secure servers located in Australia and/or New Zealand. We implement industry-standard security measures including TLS encryption, access controls, and regular security reviews. Where data is transferred outside Australia, we ensure adequate protections are in place as required by the Australian Privacy Principles (APPs).

7. Data Retention

• Account and training data retained for subscription duration plus 12 months
• Contact form submissions retained for up to 24 months
• Financial records retained for 7 years as required by Australian tax law

8. Your Rights

Under the Australian Privacy Act 2024 (Cth), you have the right to:

• Access — request a copy of personal information we hold about you
• Correction — ask us to correct inaccurate or incomplete information
• Deletion — request deletion (subject to legal obligations)
• Complaints — lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

SecureAZ is a B2B platform intended for use by organisations and their adult employees. We do not knowingly collect personal information from individuals under the age of 18.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of SecureAZ after changes constitutes acceptance.

12. Contact Us